Privacy Policy

Effective Date: August 2023

At The Payments Consultancy Arena Ltd, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws within the United Kingdom.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. 

1. Information We Collect: We may collect and process the following types of personal information: 

- Contact information (such as name, email address, and phone number) 
- Professional information (such as job title and company name) 
- Financial information (such as billing details) 
- Communication records and correspondence 

2. How We Use Personal Information: We use the collected personal information for the following purposes: 

- Providing consultancy services and fulfilling client requests 
- Managing client relationships, including invoicing and billing 
- Responding to inquiries and providing support 
- Analyzing and improving our services and website 
- Complying with legal obligations and regulatory requirements 

3. Legal Basis for Processing: We process personal information based on one or more of the following legal bases: 

- The processing is necessary for the performance of a contract or to take steps prior to entering into a contract. 
- The processing is based on legitimate interests pursued by The Payments Consultancy Arena Ltd or a third party. 
- The processing is necessary for compliance with legal obligations. 
- The data subject has provided consent to the processing. 

4. Data Sharing and Disclosures: We may share personal information with the following entities or under the circumstances described below: 

- Third-party service providers who assist us in providing our services, such as (but not limited too) payment processors, acquirers, technology platforms, e-commerce platforms, IT infrastructure providers, and communication tools. These providers are bound by confidentiality obligations and are prohibited from using personal data for any other purpose. 
- Legal and regulatory authorities or other third parties as required by law or necessary to protect our rights or the rights of others. 
- In the event of a merger, acquisition, or any form of sale of some or all of our assets, personal information may be transferred to the acquiring entity. 

5. Data Security: We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure. 

6. Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal information when it is no longer needed. 

7. Your Rights: You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You also have the right to object to processing and the right to data portability. To exercise your rights or for any privacy-related inquiries, please contact us using the information provided below. 

8. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience and collect certain information. You can manage your cookie preferences through your browser settings. 

9. Changes to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised Privacy Policy will be effective upon posting. 

10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: 

Company Name: The Payments Consultancy Arena Ltd
Address: 86-90, Paul Street, London, EC2A 4NE, United Kingdom
Email: contact@paymentsconsultancyarena.co.uk

We take privacy seriously and are committed to handling personal information in accordance with applicable data protection laws and regulations, including GDPR. Thank you for trusting us with your personal information.